Privacy Matters To Us

TM Pointing are committed to safeguarding the privacy of our website visitors and customers. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. In the EU’s General Data Protection Regulation, personal data is defined as any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. We are responsible for and data controller of personal information that we receive about you, which might include contact information such as postal address, email and telephone number, billing history such as invoices and statements, order details and any personal information you have passed through to us. Anonymous computer address and information about the pages you visit is also collected from visitors to our website, which will never be linked to your identity.

Our purpose of holding personal data is to allow us to fulfil our commitments to provide the agreed products or services to you. We will only hold the minimum data required to perform those services. Billing information is used and held in order to perform billing and account management. We will not share the data with any third party without your express consent or request. We do not sell or pass on your data for the purposes of marketing. You have the right to ask for a copy of the information TM Pointing holds about you, and the accuracy of your information is important to us. You may request the deletion of your data at any time (excluding data we are legally obliged to hold). This is known as a data subject access request (DSAR) and you must request this in writing, providing the necessary identification before any information is released. If you wish to submit a request, or have any questions regarding this privacy policy, you must do so in writing using the details on our contact page. We reserve the right to change this privacy policy and will post any revisions on this page of our website. Your continued use of this website will be subject to the then current privacy policy, and inline with our terms and conditions.

Our Cookies

To make this website simpler and easier to use, small data files are placed on your computer. These are known as cookies and nearly all websites do this too. They improve things by remembering settings, so you don’t have to keep entering them whenever you visit a new page. Cookies also measure how you use the website so we can make sure it meets your needs. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. Session cookies will be deleted from your computer when you close your browser. We collect information about your computer and about your use of this website, including your geographical location, browser type, referral source, length of visit and number of page views. We also use cookies that store basic data on your interactions with Joomla, the management system running this website. This system also creates log files, allowing us to record visitors usage of the site. These logs are automatically generated from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information, nor do we ever seek to identify you using this information.

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Website Links

Our website contains links to our partners, as well as other external sites. You should note, that if you click through to any of these external sites, we do not have control over that site. We cannot be responsible for the protection of any information that you provide to these other websites as they are not governed by this privacy statement. You should always exercise caution and look at the privacy statement of whichever website it is that you are visiting.

Rejecting Cookies

If you are concerned about cookies on our website, most browsers have an option to reject all cookies, whilst some just allow you to reject only third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking tools, then internet options, privacy and selecting block all cookies using the sliding selector. Blocking all cookies will however have a negative impact on the usability of this website and many others too.

Contacting Us

By using and contacting us via our website contact form, our social media channels, email address or telephone number you will be sending us your personal information, which may then be collected and stored, in hard copy or digital format for correspondence purposes.

Policy Changes

We reserve the right to change this privacy policy and will post any revisions on this page of our website. Your continued use of this website will be subject to the then current privacy policy, inline with our terms and conditions and the current data protection regulations.